Government 2.0

What is government? 10 years ago we define government is a group of people who govern a community by promulgating and exercising policies through laws, customs and institution within a nation. However the government, nowadays, is “Government 2.0”.

What is Government 2.0?

In 2008, the U.S president Obama declared a memo about an open government of transparency and collaboration by using innovative technologies across all levels of government with all nonprofit organization, businesses and individuals. It is the “Government 2.0”, in which citizens are empowered to actively contribute their values to a new civic architecture through Internet (Nath 2011). Thus, is established to implement Government 2.0. is the official open data portal provided by United State government to increase the open, transparent and accountable government by improving access to data. This tool improves the interaction between the government and citizens. Not only do citizens update news, analysis and reports of policies, environment, finance, etc. via this website but they also comment, ask government policies or discuss together at @usdatagov through Twitter. Also, thanks to the Internet development as well as smart phones, now provides over 100 applications to make citizens actively access and share information.

Video 1: How does Government 2.0 use Internet as an innovative tool?

Mass Collaboration transforms government

Sharing information by both U.S government and citizens via these open data websites and online social network such as Twitter presents how mass collaboration act. According to Tapscott & Williams (2006) mass collaboration in the Web2.0 age is emerging aggregation of many Internet users to distribute information alongside the creation of benefit values. Moreover, Shirky (2012) believes that nowadays mass collaboration generates democratic government (cited in Ted 2012).

Video 2: Today’s government is transformed

Mass collaboration includes 4 characteristics: peering, sharing, openness and acting globally. Firstly, openness represents the transparency such what do to public all information to citizens. Transparency openness is only one direct way to make democratic government (Shirky 2012, Cited in Ted 2012). In term of acting globally, Internet have important role to help users access information from anywhere around the world. Peering and sharing are determinants of mass collaboration, in which peering allows users to participate in the production, and to co-actively share information that enhance this production (Zaffars 2012). So, citizens and government are peers which likes democracy now. As the U.S government practiced, citizens can freely contribute and discuss laws, policies, economy, etc. through sharing their opinions at @usdatagov. In contrast, traditional collaboration has been governed through hierarchies; and citizens are controlled by government (Tapscott & Williams 2006). Consequently, the Web 2.0 has changed the political activities as well as the government’s operation.

Has Vietnamese government been Government 2.0?

Vietnamese government also follows the path of democracy. The Internet development leads the increasing number of users. In 2012, over 35% of Vietnamese population accesses Internet. Has Internet influenced Vietnamese government? Has Vietnamese government been Government 2.0?

Vietnam internet

Figure1: Internet udders in Vietnam

Last years, the government amends Law1992 basing on citizens’ opinions by applying innovative technologies. They create an application on Ministry of Juice website to present the regulations, and encourage online groups share ideas. However, it is received 299 comments that are too small to compare with the big number of Internet users. Government 2.0 plan is broken.


Figure 2: Vietnamese government applies an innovate tool.

Mass collaboration is not implemented because this application just creates one – to – one communication. Citizens can discuss ideas with each other leading to no peering as well as no transparency.

Vietnamese tradition follows high hierarchy and authority models. So, citizens are afraid to speak mutinous ideas. The non – openness will limit the existence of Government2.0

The technological revolution motivates Vietnamese government to be a smart government. However, they need to use Internet effectively, and changes traditional thinking among citizens.

Do you agree with my ideas?

Video 3: Using mass collaboration in right way

(593 words)


Nath .J 2011, Reimaging government in the digital age, National Civic Review, vol. 100, no. 3, pp. 19 – 23.

Ted 2012, Clay Shirky: How the Internet will (one day) transform government, viewed 5th August 2014,

Tapscott .D & Williams .A.D 2006, Wkinomics: how mass collaboration changes everything, New York Porfolio, New York.

Zaffars .F.O 2012, ‘Creating a fit between open innovation and mass collaboration – A conceptual model’, The 35th information system research seminar in Scandinavia, viewed 5th August 2014, < >.


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